REF PM Clg.
Residential Excellence for Property Management
REF PM Limited are committed to protecting and respecting your privacy and we are compliant with the new GDPR regulations. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.refpm.com (our site) you are accepting and consenting to the practices described in this policy. For the purpose of the new General Data Protection Act, the data controller is REF PM Limited, Clanada House, Drummartin Road, Dublin 14.
Information we collect from you
We will collect and process the following data about you:
Information you give us. This is information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use our site, open an account with us or other dealings with us and when you report a problem with our site. The information you give us may include, amongst others, name, address, e-mail address and phone number, financial information, and any information that the Property Services Regulatory Authority require under Legislation.
Information we collect about you. With regard to each of your visits to our site we will automatically collect the following information: (1) Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; (2) Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.
Uses made of the information
We use information held about you in the following ways:
to carry out our obligations arising from any contracts entered into between our customers and us and to provide you with the information, products and services that you request from us;
to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
to notify you about changes; and
to ensure that content from our site is presented in the most effective manner for you and for your computer.
to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
to allow you to participate in interactive features of our service, when you choose to do so;
as part of our efforts to keep our site safe and secure;
to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Where we store your personal data
All information you provide to us through our site is held on secure servers hosted by our Internet Service Provider.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can also exercise the right at any time by contacting us at firstname.lastname@example.org
Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Acts.
Updating, vertifying and deleting personal data
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the General Data Protection Regulations we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email email@example.com
Sale/Merger of business
We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of the Website Privacy Statement and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.